Order Storefront

Eagle3D publishes one order link that you can share on Instagram, WhatsApp, Google Business or your website. Customers open the link, see your products and send an order directly from your catalog. Many print businesses do not need a full e-commerce platform with monthly fees, apps and themes; they need a simple page that receives orders.

The storefront uses the same catalog and prices as the rest of Eagle3D, so there is nothing to keep in sync. When an order arrives, it is matched to the customer by phone number, costed from the product recipes, given the default status for new orders and, when email notifications are on, announced to you by email.

Switch it on in one place. Settings → Online Orders turns online ordering on or off and shows the order link and the separate tracking link to share. While ordering is off, the page tells visitors that orders are not being accepted, and the tracking page keeps working.

Your catalog, your prices. Products and prices shown online are the ones you maintain in Eagle3D.

A sales channel for online orders. Online orders are assigned to the sales channel you choose, so its commission and fees enter the cost of every online order.

Your page text. Set the page title (the site name by default) and an optional description shown above the catalog. The settings screen also counts the orders received online.

No commission. Eagle3D charges no commission and no platform fee per storefront order.

The storefront is part of the self-hosted installation and is served from your own server. It closes automatically while the license is locked.

Ordering follows four steps: Products, Cart, Details and Confirm. Customers choose products, review the cart, enter contact and delivery details, and confirm the order. Each step is designed for a phone screen, because most direct customers order from the device where they found your link.

Mobile-first layout. Product grid, detail view and cart are laid out for one-hand use on a phone.

Cart kept in the browser tab. The cart survives a page refresh or a switch to another app while the tab stays open; closing the tab clears it.

Short contact form. Name, phone and address are required; email is optional, and city and district can be made required in Settings → Order Settings. An order note carries color preferences or delivery wishes.

Prices from the server. Prices are read from your catalog on the server when the order is submitted, not from the page. One order can hold up to 30 different products.

The storefront does not include card payment processing. Payment is arranged directly with the customer, as described in the next section.

The tracking page lets a customer check an order with the order number and the phone number used for it. It works for every order in Eagle3D, not only storefront orders, and reads the stage your team updates inside Eagle3D, so there is no separate status to maintain.

Self-service status. Customers see the status, order date, estimated delivery date, ordered items and amount still due.

Shipping in view. Once shipping details are entered, the shipping company and a "Track shipment" link appear on the page.

One source of truth. The tracking page reads the order's current stage from the same record your team works in.

Lookups are limited per visitor address, and a wrong order number or phone number returns no details. Order stages and due dates are explained on Production Stages and Due Dates.